Privacy Policy

UFEED Co., Ltd. ("UFEED") complies with the Personal Information Protection Act of Korea and other applicable laws, and establishes and discloses this Privacy Policy to protect users' personal information.

Effective date: August 3, 2026

1. Personal Information Collected and Collection Method

UFEED collects the following personal information through the contact form on this website.

• Items collected: company name, contact person's name, email address, phone number, and inquiry details
• Collection method: information entered directly by the user via the contact form

2. Purpose of Collection and Use

Collected personal information is used solely for the following purposes:

1. Receiving and responding to inquiries
2. Providing consultations and quotations regarding products/services
3. Managing inquiry handling records

3. Retention and Use Period

• Personal information is retained for three (3) years after the inquiry is resolved and is destroyed without delay once the retention period expires.
• Where retention is required by applicable laws, the information is retained for the period prescribed by such laws.

4. Provision to Third Parties

UFEED does not, in principle, provide users' personal information to third parties, except with the user's prior consent or as required by law.

5. Outsourcing of Personal Information Processing

Where necessary for smooth service provision, UFEED may outsource personal information processing. In such cases, UFEED stipulates matters necessary to ensure safe management of personal information in the outsourcing contract in accordance with applicable laws.

6. Users' Rights and How to Exercise Them

Users may at any time request access to, correction of, deletion of, or suspension of processing of their personal information. Requests may be made in writing or by email to the Data Protection Officer below, and UFEED will take action without delay.

7. Destruction Procedure and Method

• Electronic files: permanently deleted using irreversible methods
• Paper documents: shredded or incinerated

8. Security Measures

UFEED implements necessary technical and administrative measures, including access control, encryption in transit, and operation of security programs, to ensure the safe processing of personal information.

9. Data Protection Officer

• Name: JungYong Uhm (Chief Information Security Officer)
• Contact: contact@ufeed.co.kr

10. Use of Website Analytics Tools

To understand how this website is used and to improve our services, UFEED uses the web analytics tools listed below. These tools use cookies and similar technologies to collect statistical information that does not directly identify individuals, such as pages visited, time on page, referral source, browser and device type, and approximate location.

• Google Analytics (Google LLC): statistical analysis of visitor counts and usage behavior — Google Privacy Policy
• Microsoft Clarity (Microsoft Corporation): analysis of on-page usage patterns such as clicks and scrolling — Microsoft Privacy Statement

Users may refuse this collection by disabling cookies in their browser settings or by installing the Google Analytics Opt-out Browser Add-on. Refusing cookies does not restrict use of this website.

11. Changes to This Privacy Policy

Any additions, deletions, or amendments to this policy will be announced on this website at least 7 days before the effective date.